Please note that Ayres & Graces Digital Première is an exclusive limited-time broadcast that will be available for 48 hours from 5:00PM AEDT on Sunday 1 November. 

The process of viewing the Ayres & Graces performance is separate and different from the Brandenburg One platform. To access this performance, patrons must hold a valid digital pass, similar to tickets to a live Brandenburg performance, either claimed (2020 Season Subscribers only) or purchased by following the steps below:

How do I book my Digital Première Pass?

• If you are a Brandenburg 2020 Season Subscriber: Please log in to your brandenburg.com.au subscriber account here to begin. For non-subscribers, please proceed directly to Step 1.
  
  
• Step 1
  Head to the Ayres & Graces concert page here and click the ‘Find Tickets’ button next to the 'Digital' performance
  
  
• Step 2
  Select '1' from the dropdown menu and click the 'Purchase' button to continue.
  If you are a Brandenburg 2020 Season Subscriber: The next page will show that your 'Subscriber Comp Digital Pass' in the cart is at $0 which indicates that your complimentary pass has been correctly applied. Please follow the checkout procedure and prompts to complete the booking.
  If you are not a Brandenburg Subscriber: The next page will show the 'Digital Pass' in your purchase cart. Please follow the checkout procedure and prompts to complete the purchase.
  
  If you have several members in your household who are interested in watching the digital première, you can all share the same pass and do not need to purchase one per person. However, if you would like to make a donation you can do so here.
  
  
• Step 3
  Ensure you have received an email confirming your Digital Pass for the Ayres & Graces Digital Première. Please do not delete this email, as this is your proof of purchase and may be required for future reference.
  
  
• Step 4
  A private link will be sent on Sunday 1 November at 4:00PM ahead of the 5:00PM performance to the email address with which you purchased the pass. This link will take you to the streaming webpage where you can enjoy the performance; the performance will remain online and available for you to rewatch for 48 hours.

Need help?

If you have any questions regarding log in, navigation or other technical issues, please contact us at tickets@brandenburg.com.au or on 1300 782 856. Please note that our Box Office staff are working remotely and will get back to you as soon as possible.