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210428 BRANDENBURG 22 08 3343

Receptionist

The Organisation

Led by Artistic Director, Paul Dyer AO, the Australian Brandenburg Orchestra is Australia's flagship Baroque orchestra. Since the beginning in 1989, we’ve become a leading voice in the Australian cultural landscape. The company performs in Sydney, Melbourne and Brisbane and has established a regular touring program in regional New South Wales.

The Role

  • Ticketing / Media / Arts
  • Fulltime
  • Salary commensurate with experience
  • Full time
  • Mascot
  • Applications close 8 July

Perhaps you’re looking for a start in the arts or you’re looking to return to it. The Australian Brandenburg Orchestra is gearing up for a thrilling season of live and online performances and an opportunity has arisen for a highly organised and diligent Receptionist to be the first point of contact for our customers.

This important role performs a hands-on function in a small Customer Relations team within a medium-sized office. You will be comfortable coordinating daily procedures to ensure the efficient running of the office. You will bring a strong work ethic, exceptional interpersonal skills and a track record of helping customers.


Key Responsibilities:

  • Be the primary contact for the Australian Brandenburg Orchestra’s reception, voicemail and incoming calls.
  • Provide a high level of professional and friendly customer service to all of the Company’s customers, patrons, donors, suppliers,
  • Assist with the day-to-day operations of the office and the organisation of specific areas such as the kitchen, bathrooms, stationery and meeting rooms.
  • Assist the Head of Business Operations in the day-to-day maintenance of the property.
  • Assist with the processing ticket sales (single tickets and subscriptions) using the CRM software Tessitura.

What we are looking for from you:

  • At least 1-2 years of experience working in a ticketing or receptionist role.
  • Experience in providing excellent customer service.
  • Exceptional interpersonal and communication skills.
  • Highly organised and ability to multi-task.
  • Attention to detail and a willingness to help others.
  • Experience using CRMs, especially Tessitura, is desirable.


Applications close 8 July


Please send CV and cover letter to:

Andrew Brook
Customer Relations Manager
andrewbrook@brandenburg.com.au
02 9363 2899
www.brandenburg.com.au        

Q

What could possibly be better than a ticket to one of our concert series?

A

A subscription package!

Get a subscription package!

If you’re a fan of the Brandenburg we think you’ll love our range of subscription packages! Available for Sydney or Melbourne venues, in sets of 3, 4, 5 or 6 concert packages; you’ll get the complete Brandenburg experience, for the perfect price in the perfect seat, the whole year round!

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